Volt Banner

Project Overview

What is Volt?

Volt is a brief designed to raise awareness for energy efficiency in the household. This mobile application aims to help households understand their power usage and allow them to take measures to reduce it.

The Problem

With the growing demand for energy efficient measures to be implemented in the home, companies struggle to bring awareness to such measures due to the lack of understanding that households have on energy usage as a whole. In response to this a digital solution must be made to demystify household energy usage and efficiency.

Scope

Mobile Application Design, Branding

Tools

Adobe Illustrator, Adobe XD

Role

UX Designer

Duration

4 Weeks

Project Goals

1 Dot

Demystify household energy efficiency

2 Dot

Design an experience that's easy for households to understand

3 Dot

Increase energy efficiency in the household

4 Dot

Reduce power bill costs for the household

Volt Mockup

App Features

Dashboard

The dashboard is designed to give users a basic understanding of their power usage through the use of visual assets. Volt splits your power usage into five different categories, entertainment, lighting, kitchen, HVAC and other. The dashboard displays how much power is being used by each category, this is shown through the use of visual sliders and a cost breakdown.

Volt Dash
Volt Usage

Usage Page

The usage page gives a more detailed look into a user’s power usage. Visual bar graphs indicate the cost for each day of the week, the option is also there to review previous weeks usages. The ‘Weekly Trends’ section below gives users a brief understanding in percentages on how much each power category is trending.

Accounts Page

Volt makes it easy for users to pay their bill with a two step payment method. Users view their bill which displays the total cost due for that month, choose their payment method then tap the ‘Pay Now’ button, it's that easy! The detailed accounts page allows users to easily update their personal information.

Volt Billing
Volt Widget

Widgets

With the introduction of widgets in iOS 14, Volt has implemented two sizes of widgets to accommodate for that feature. The small two by two widget displays the dashboard’s general usage bar with an indication of the cost for that week. The larger two by four widget displays an array of visual icons used throughout the app to identify each power category and how they've trended.

Research Methods

Persona Icon

Personas

Target Audience Icon

Target Audience Analysis

Prototype Icon

Prototyping

Journey Map Icon

Journey Mapping

Interview Icon

Interviews

User Testing Icon

User Testing

Focus Questions

1. Do you actively try to save energy in your household?

2. What information do you regularly see when viewing your power bill?

3. What information is important to you when viewing your power bill?

4. Would you be interested in a Mobile App that tracks your weekly/monthly power usage?

5. If such an App were to be built what features would you find useful to you?

Research Findings

Energy Consumption

The user survey found that only 28% of users had measures in place to attempt to save energy. 64% of users stated that their HVAC systems were the main culprit of power consumption followed by Entertainment and Lighting.

Power Bill

Users were purchasing power from a number of different retailers including Synergy, Western Power and Horizon. The majority of surveyed users received their power bill electronically (67%). The remaining 33% received theirs by mail.

What's Important

In an obvious answer all users wanted to know how much and when their bill was due. 78% of users mentioned that a cost breakdown of their bill was useful for them to understand their usage. Only 35% of users stated that the kilowatts measured was useful to them.

View Case Study

A full case study breakdown of the Volt App, including research, designs and usability tests.

What I've Learnt

When designing for a specific audience it is imperative to display the most relative and useful information to them. This project has taught me that not all content is useful to everyone and that research and testing with the target audience is imperative in designing a better experience.

Lets Get In Touch